(Level: Intermediate / B1 / **)
Before watching
When should you hang up?
You can’t phone or text while driving your car – but is it okay if you use your phone at a supermarket checkout for instance or anywhere during any social situation?
The BBC wanted to know after a supermarket apologised to a customer who was refused service by a checkout worker as long as she was chatting on her phone.
Was the checkout worker right? What do you think?
Clearly, the customer’s attitude was rude and disrespectful making the checkout worker feel non-existent or undervalued.
Obviously, the customer lacked etiquette and yet, she was given apologies.
If you want to know more about it:
http://www.belfasttelegraph.co.uk/news/local-national/uk/woman-turned-away-by-sainsburys-supermarket-assistant-for-being-on-her-mobile-phone-while-at-checkout-29390354.html
http://www.independent.co.uk/news/uk/home-news/sainsburys-faces-etiquette-dilemma-over-phones-at-the-checkout-8690979.html
The BBC's Graham Satchell went to find out what people think.
Watch his report and listen to the four interviewees' comments.
You can also find the video on the BBC News website:
No question this time! J
At the end of his report (before being interrupted by his own phone), Graham Satchell gives one example of good mobile manners which he picked up from Debrett's.
"Don't carry on mobile phone calls while transacting other business - in banks, shops, on buses and so on. [...]"
Debrett’s is an authority on matters of
good conduct which has produced guides on traditional British
etiquette, manners, social occasions, polite behaviour in society and books
about people of distinction.
The books or guides Debrett's has published include e.g. the Debrett's
Guide to Entertaining, Debrett's Etiquette and Modern Manners, Debrett’s Guide for the Modern Gentleman, Debrett's Wedding Guide, Debrett’s Etiquette
for Girls, Debrett's A – Z of Modern Manners etc.
Of course, Debrett's provides mobile phone users with a list of do's and don'ts so that they should not cause offence while using their device in public.
Go through this list.
What about you?
Do you actually have good mobile phone manners?
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